With a variety of online training courses, Autry Tech is dedicated to meeting your needs with flexible training options and your convenience in mind. Several of our online training options are self-paced and customizable to suit your specific learning needs.
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OLT Hospitality & Human Services
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Class | Course Description (Class) | Last Class Date | Actual Start Date/Time | Hours Per Meeting | Sunday? | Monday? | Tuesday? | Wednesday? | Thursday? | Friday? | Saturday? | In District Cost | Out of District Cost | Training On Demand | Content URL | Session Format | |
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Retail Safety Orientation (OLT) | The retail and wholesale industry experiences around 800,000 serious injuries each year. That’s roughly 20% of all serious workplace injuries in the U.S. Fortunately, most of these injuries are preventable with proper safe work practices. This course is designed to introduce new retail workers to common hazards in the retail industry and their controls, as well as general strategies for emergency preparation and response. | 0.5000000000 | true | true | true | true | true | true | true | $5.00 | $10.00 | true | Blackboard On Demand | ||||
Retail Industry Fundamentals | Learners who earn this certificate will develop basic customer service skills, math skills to conduct sales transactions and an understanding of the retail industry, its impact on the economy and the diverse jobs available. Best practices for interviewing and exploring career paths are also covered. This course is perfect for someone looking for a first job and/or developing workplace readiness skills. After completing this online course, you will be able to: •Define industry terms and recognize the retail cycle •Identify the economic impact of retail •Define and understand customer service and sales skills •Understand various technology tools used in retail •Learn industry career paths This class includes an exam at the end. Upon passing, you will receive a certificate from the National Retail Federation Foundation identifying you as a Retail Industry Fundamentals Specialist. RISE Up, a training program developed by the NRF Foundation in partnership with the top retailers across the industry in the United States. This curriculum and certification are nationally-recognized in the retail industry. | 5.0000000000 | true | true | true | true | true | true | true | $115.00 | $115.00 | false | Third Party Online | ||||
Business of Retail: Operations and Profit | Learners who earn this certification will understand merchandising, marketing, store operations, loss prevention and workplace safety. Learners will master math concepts, including determining pricing strategies and calculating profit and discounts. Best practices for planning and advancing one’s career is also covered. This course is perfect for someone interested in advancing a career or a student needing to better understand how a business is run. After completing this online course, you will be able to: •Comprehend the retail ecosystem as well as the concepts of team, inventory, marketing, financials, and competitors •Understand retail operations, such as inventory management, loss prevention, and workplace safety •Know marketing and merchandising strategies, including marketing plans, approaches and technologies, merchandise systems and storage •Know how to calculate profit, understand costs, and how products and pricing affect both •Access resources and tips to explore retail careers, finding your ideal job, grow skills using KPIs, and consider personal career planning and management This class includes an exam at the end. Upon passing, you will receive an industry-backed certification identifying you as a Business of Retail Certified Specialist. **If you do not want or need the certification, please reach out to us for training only options. This course is part of RISE Up, a training program developed by the NRF Foundation in partnership with the top retailers across the industry in the United States. This curriculum and certification are nationally-recognized in the retail industry. | 11.0000000000 | true | true | true | true | true | true | true | $135.00 | $135.00 | false | Third Party Online | ||||
Customer Service and Sales (OLT) | Learners who earn this certification will master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs and closing sales. Best practices for building resumes and navigating job searches are also covered. This course is perfect for someone interested in or currently working in a customer facing role, whether in retail or in another industry. After completing this online course, you will be able to: •Understand the retail industry, the customer and the value of customer service •Recognize the importance of product/service knowledge and how it impacts connecting with the customer •Understand how to meet the customer’s needs and techniques to make the sale •Practice honing customer service skills to project a professional image and build your personal brand •Know how to navigate job searches and build a professional network This class includes an exam at the end. Upon passing, you will receive an industry-backed certification identifying you as a Customer Service & Sales Certified Specialist. **If you do not want or need the certification, please reach out to us for training only options. RISE Up, a training program developed by the NRF Foundation in partnership with the top retailers across the industry in the United States. This curriculum and certification are nationally-recognized in the retail industry. | 14.0000000000 | false | true | true | true | true | true | true | $115.00 | $115.00 | false | Third Party Online | ||||
Customer Violence in the Retail Environment (OLT) | The Occupational Safety and Health Administration (OSHA) estimates nearly 2 million workers are involved in a violent incident at work in any given year. These incidents can range anywhere from verbal abuse to life-threatening physical attacks. This course is designed to help employees understand how to identify and respond to the types of violence they might encounter on the job. After successfully completing this course, the learner should know how to identify and properly handle shoplifters, robbers, abusive customers, and other workplace violence risks. This course is designed for all retail and grocery employees and features examples and scenarios unique to the retail environment. This course is presented in English and Spanish. | 0.5000000000 | true | true | true | true | true | true | true | $5.00 | $10.00 | true | Blackboard On Demand | ||||